Elyte Fleet is a private, invitation-only concierge membership program. We are committed to protecting your privacy and safeguarding the personal information you share with us during the membership request process, identity verification, concierge communication, and ongoing experience coordination.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights you have regarding your data.

1. Information We Collect

A. Information You Provide Directly

We may collect personal information when you:

• Request a membership invitation
• Verify your identity through our concierge line
• Activate your membership
• Access your private member portal
• Request concierge experiences
• Update your member information or preferences

This information may include:

• Full name
• Mobile phone number
• Email address
• City or neighborhood
• Referral details
• Concierge experience preferences
• Communications with our concierge team

B. Information Collected Automatically

When you visit our website or member portal, we may automatically collect:

• Device type
• Browser type
• Pages viewed
• Time and date of access
• Session duration

We do not use tracking tools for advertising.

2. How We Use Your Information

We use your information exclusively for:

• Reviewing membership invitation requests
• Verifying identity and creating your private member profile
• Providing secure access to the member portal
• Communicating through the concierge line
• Coordinating and confirming concierge experiences
• Ensuring availability, safety, and consistency
• Record-keeping, internal operations, and compliance

We do not sell, share, or rent your information to third parties for marketing.

3. Consent

By submitting a membership request, communicating with the concierge line, or accessing the member portal, you consent to:

• The collection and secure storage of your information
• The review of your submission for eligibility
• Identity verification
• Private member communication
• Use of your information to support concierge services

You may withdraw consent at any time by contacting the concierge line.

4. How We Protect Your Information

We implement industry-standard security measures, including:

• Secure, encrypted data storage
• Restricted access to authorized personnel only
• Confidential handling of member information within the Elyte Fleet team
• No public visibility of your private information

Because Elyte Fleet is a private membership program, your information is never disclosed outside the program.

5. Member Portal Access

Access to the private member portal is granted only:

• After formal membership approval
• After agreement to all required consent terms
• Using the verified phone number associated with your membership

Unauthorized access attempts are not permitted.

6. Courtesy Travel Clarification

Elyte Fleet is not a taxi, rideshare, limo, shuttle, or public transportation service. Any courtesy travel provided occurs solely as part of a pre-arranged concierge experience for approved members.

This clarification supports operational and regulatory transparency and does not affect your privacy rights.

7. Data Retention

We retain your personal information only as long as necessary to:

• Maintain your membership
• Support concierge communication
• Comply with legal or regulatory obligations
• Resolve disputes
• Enforce agreements

You may request deletion of your information at any time.

8. Your Rights

You have the right to:

• Access the personal information we hold
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent
• Request details about how your data is used

To exercise your rights, contact us through the Elyte Fleet concierge line.

9. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date reflects the most recent revision. Continued use of our site or services after changes means you accept the updated policy.

10. Contact Information

For privacy and data questions, please message the Elyte Fleet concierge line directly.

This Membership Agreement is between Lifeline Safety First LLC, doing business as (“d/b/a”) Elyte Fleet (“Elyte Fleet”), and the approved member (“Member”).

Membership in Elyte Fleet is private, invitation-only, and non-transferable. By requesting or accepting membership, you agree to the following terms:

1. Membership Eligibility

Membership is approved at Elyte Fleet’s discretion based on identity verification, referral information, availability, and community fit.

2. Membership Conduct

Members agree to:

• Treat drivers, vehicles, and staff with respect

• Communicate clearly when requesting concierge experiences

• Maintain updated contact information

• Follow safety guidance provided by Elyte Fleet

Membership may be paused or revoked for unsafe or inappropriate behavior.

3. Concierge Experiences

Concierge experiences may include local coordination, personalized assistance, and courtesy travel. Availability is prioritized for active members in good standing.

4. Fees & Charges

Members may be charged:

• Concierge experience fees

• Premium or priority fees

• Travel-day or extended service fees

• Cancellation fees (if applicable)

All fees are disclosed before confirming a concierge experience.

5. Payments

Payments must be completed via approved payment methods (e.g., Square links).

Non-payment may result in suspension of membership privileges.

6. Privacy & Data

Members agree to the Privacy Policy regarding data use and communication.

7. Membership Changes

Elyte Fleet may update membership terms as needed. Members will be notified when changes occur.

8. Membership Termination

Elyte Fleet may suspend or terminate membership at its discretion for reasons including:

• Abuse of the concierge service

• Non-payment

• Fraudulent behavior

• Safety concerns

Members may also request to end their membership at any time.

9. Limitation of Liability

Elyte Fleet is not liable for incidental delays, events outside our control, or actions taken to protect member, driver, or community safety.

© 2025 Lifeline Safety First LLC (d/b/a Elyte Fleet). All rights reserved.

Lifeline Safety First LLC (d/b/a Elyte Fleet)

By participating in concierge experiences through Elyte Fleet, you acknowledge and agree to the following:

1. Voluntary Participation

All concierge experiences—including courtesy travel—are voluntary interactions between the member and Elyte Fleet.

2. Assumption of Risk

Members voluntarily assume all risks associated with travel, including:

• Entering or exiting the vehicle

• Movement during travel

• Road conditions

• Weather

• Third-party actions

3. Release of Liability

Members release Elyte Fleet, its owners, drivers, and affiliates from liability for:

• Injuries

• Delays

• Property loss

• Incidents occurring during travel

• Events outside our control

4. Safety Requirements

Members agree to follow all safety instructions, including seatbelt use.

5. Personal Belongings

Elyte Fleet is not responsible for lost, left-behind, or damaged personal items.

6. Emergency Situations

Drivers may modify or pause services due to safety concerns, emergencies, or conditions that place any party at risk.

Elyte Fleet is committed to providing an accessible digital experience for all users.

We aim to maintain:

• Readable typography

• Clear navigation

• Keyboard-friendly interactions

• Alternative text for visuals

If you encounter any accessibility barriers, please contact the concierge line for assistance.